passportal demo video

A word of warning, Passportal "lost" some of our saved credentials a while back and couldn't recover them. Boost your cyberhygiene with password management best practices. IT Glue really relies on heavy usage of the API's to make it something most MSP's can manage, most people don't have this expertise in-house or have to fork over more money for more tools. ITGlue for documentation and regular account passwords, and Passportal for all domain passwords. Passportal Demo PSA & Ticketing Manage ticketing, reporting, and billing to increase helpdesk efficiency. SolarWinds ® adds Passportal suite to its MSP product portfolio. The workaround I currently have is to use Devolutions RDM. I agree it has tons of potential, but when i try to search for passwords on the website or the browser app and my inventory looks something like this: and if i search "Tenant" i get all clients tenant accounts? We plan to give future reviews on wacky … IT Portal (formally SI Portal) is what we use currently and found it was surprisingly better in some ways than ITG or PP, though it is kinda ugly with the current v3 GUI. Further Reading: SolarWinds Passportal Product Suite – Full Review. That's what killed ITG for me. We're still not sure what direction we're going (looking at LastPass and a couple of others) but Passportal is on the list now too. I've also tried their browser extensions and it's not any better. Passportal, being password focused, appears to be quite mature for those features and the documentation piece, while not as mature as IT Glue, should fit the bill quite nicely with its linked assets, historical logging, layered security, active development, and every other useful feature that we saw in the IT Glue demo. ITPortal is super configurable and we really enjoyed the … Provide clients the same Passportal … It is the solution built for Managed Service Providers (MSP)s to keep access to passwords organized by company, … SolarWinds® MSP Manager™ was built from the ground up to make both ticketing and managing your operation efficient. Not so good for documentation. It's pretty damn cheap too - just for the passwords portion. All passwords across our estate and all clients are now in Passportal, secure and easy to reset. YMMV. I'd be curious to hear an opinion on why it's not very good? However, with the new refinements to Ocular™, the release of Blink™ 2.0 and the pending … Also, as others have mentioned, it can be painfully slow to navigate. We have been using their password solution for years and I don't think you can find anything feature-wise for the same price. They are adding integrations weekly. I usually update my runbooks and archive…. We have zero complaints about ITG and passwords. Keeper has 402 reviews and a rating of 4.72 / 5 vs SolarWinds Passportal which has 84 reviews and a rating of 4.39 / 5.Compare the similarities and differences between software options with real user … New comments cannot be posted and votes cannot be cast, Resource for IT Managed Services Providers, Press J to jump to the feed. Book a Demo WATCH COMUNET CASE STUDY . We ask for a feature and their developers deliver it and much more. Combine encrypted data storage with automated password rotations across client credentials. Spot on. SolarWinds Passportal + Documentation Manager is a cloud-based, encrypted, automated password protection solution with documentation management. Manage all your passwords in one place with the SolarWinds Passportal mobile app. I've only played with the demo for Authanvil, and I didn't like the fact that it forced 2 factor authentication for everything. Not so good for passwords. Passportal is excited to announce a new, creative content series featuring various bloggers to talk about what is trending in and around IT channel. This release was to be exclusively shared during an All Partner Meeting on … We will be reviewing IT Boost this year once they get their CW Manage + Automate integrations going. The AD agent is awesome, automatic password rotation! Book a demo of SolarWinds ® Passportal + Documentation Manager to get started. It’s the best product in our stack. The base package includes a password manager and a document management system. Automatically discover new Active Directory accounts and password … ... 2020 / by Aimee O'Driscoll Best video … The SW Passportal provides enterprise-grade encrypted security in an affordable plan. Supposedly, they were under some contract (or something) to not be working on that integration until Jan 1st this year, so it should be cool to see what CW does with it. Documentation of customer systems is a nightmare. Want to prepare for when a critical technician isn’t available? SolarWinds ® Passportal + Documentation Manager is a SOC 2 certified, RAPID 7 tested, award winning platform.. … SolarWinds Passportal Get Demo. Passportal Site is a password management as a service product that extends the simplicity, security, and convenience of Passportal password management to your clients. I havent experienced IT Glue but I feel the documentation in Passportal isnt half bad. Person saying ITG sucks for passwords is totally wrong. Cons: No recommendation or negative to share about this. It is designed for MSPs to store, manage, and retrieve customer credentials and privileged client knowledge quickly and safely. This cloud-based service includes a password manager and a … I just demo'd IT Glue last week and felt their price point was just too high. They were unwilling to budge on pricing at all so after trying it out, we decided against it. 2. Passportal is a recent acquisition of SolarWinds, which is a leading provider of IT infrastructure management software. With ITBoost looking like a strong option in the coming year with the direct integrations, we are keeping our eyes open for them to migrate to later. Passportal Resource Library As Passportal continues to be involved in conversations regarding trends, best practices, and solutions within the IT Service Industry, this is where we will provide you with … We have had to call in for technical support twice and both times our issues were handled on the first call. Overall: SolarWinds Passportal … Being able to link passwords to assets, articles, etc is awesome. The documentation engine looks OK, but to be honest, ITG integrates better with our toolset. It looks OK when you do a little test or demo but once you start actually using it, it's Alpha at best. ... 2020 / by Aimee O'Driscoll 12 best video editing software for beginners in 2020 June 11, 2020 / by Aimee O'Driscoll Best video conferencing … I started small with ITG 5yrs ago.. it's more important that connectwise now tbh. Slow as all hell (makes techs not want to use it), no decent import functionality and tonnes of bugs where things don't work right (titles of documents changing on their own when just opening/saving for example). The UI is simple and easy to navigate. Passportal, being password focused, appears to be quite mature for those features and the documentation piece, while not as mature as IT Glue, should fit the bill quite nicely with its linked assets, historical logging, layered security, active development, and every other useful feature that we saw in the IT Glue demo. Remote Support Help support customers and their devices with remote support tools designed to be … Browser plug in is nice but can get annoying. Resource for IT Managed Services Providers. IT Portal … After six years officially in the MSP space, our company had started seeing cracks in the password/documentation component of our PSA - not the PSA's fault, we were making it do things it wasn't designed to do - so we looked at IT Glue and Passportal. Maybe it can help me with better documentation. The functionality of the product is fantastic, many great features are available right from the browser plugin without having to log into the web portal. I lit up the Documentation platform a couple months ago and I'm slowly digging into it. Support's response was seriously lacking. The authenticating and revoking requests are simple to do. Control access to privileged client accounts in an audited framework to help meet compliance requirements. I refuse to use it unless I have to. High price point for not a lot of the documentation features we were hoping for. We love itglue and I've grown to use about 90% of it the password feature seems really good for us. We love the self-hosted option. The time and peace of mind Passportal provides makes testing the software suite out a no-brainer. The documentation has been critical for our growth and efficiency. SolarWinds Passportal Get Demo. Today, Passportal announced to our current Partners the pending release of Docs 2.0 our Documentation Management solution. Initiate Windows account password resets Ability to share passwords between applications and devices Detection and remediation of locked Windows accounts Notifications for password resets, locked and … A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND…, My documentation for clients is so much easier to access and the runbooks feature gives you a nice readable document to hand over should the need arise. I think PassPortals documentation platform has a lot of potential. Way too many steps and it's inefficient. IT Glue A combination of password manager and document … We've used it for 2 years now and development is even slower than the actual product is. It glue is shit for passwords. SolarWinds Passportal. SolarWinds Passportal Documentation Manager. Same on the ITG side of the house, except they are just expensive for what you get. Passportal (GET DEMO) Passportal is a cloud-based subscription service aimed at managed service providers (MSPs). The software has enabled our business to organise, check and collate all our clients documentation and credentials in one place. Book a Demo * First … Passportal should be part of your overall cybersecurity strategy, and is a clear winner in my book for any technology company no matter what their size. Passportal will be attending a variety of events this summer – and if you’re in attendance, make sure you say, 'Hello!' Moral of the story: Big MSPs should go with IT Glue, smaller MSPs should find Passportal more suitable to their needs. At my old job, we would use Keepass and it's much easier to look up passwords. Increase security Credential Discovery and Automation. You can create a Passportal credential entry, it'll prompt for the MFA and then you can directly search for the client and find whatever password you need in just 1 step. Request a Demo … You should take a look at Hudu (usehudu.com) We switched from ITG and have never looked back. I haven't used IT Glue before, but I really dislike Passportal. Same here. pasPortal is a combination security framework and and online application that provides a personalized, single point of access to critical information and services. Using better passwords makes us more secure and sharing passwords between co-workers is now a breeze. Sure it’s not client password management but it works for client access to look up their passwords. Increase efficiency by putting privileged passwords and client knowledge at your technicians’ fingertips. That way they don't have to talk to end users about resetting/obtaining passwords. Explore Our Password and Documentation Management Products. Our documentation and password management are kept up to date allowing our contractors as well as the outsourced teams to know what we have in place. A Message from our CEO Colin Knox, Chief Executive Officer. Summer is in full-swing as we embark into the second week of July ( don’t ask me how that happened), and the crew here at Passportal … Watch the short video to find out. Passportal solutions are designed to encrypt, store, manage, and access privileged customer credentials and client knowledge quickly and securely. Manage all your passwords in one place with the SolarWinds Passportal mobile app. Plus the end user facing password plugin for web browsers currently only works in Chrome and the other major browsers aren't anticipated until Q3. It has an API and integrations with all our other vendors. This means our technicians are spending a lot less time searching…. Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!! This is an all in one sysadmin app that allows you to connect to multiple different sources and it just so happens to integrate well with Passportal. The product has really matured. IT Portal is a cloud and on premise offering for IT Documentation and MSP Documentation. IT Glue. We went SI Portal (now IT Portal) and have enjoyed it overall, though it's definitely not as polished as the other two. 2. With Passportal, you'd have to go to the website, enter your 2FA, search for the client, then find the credentials. We work with dozens of tools and passportal has easily been the most useful one. Something about a broken process with their internal backups and an "oops, sorry". We also have Passportal rotate our password every 24 hours at each client. Except only our Sr engineers get passportal for projects. IT Glue looked polished but felt that its more advanced features were overkill for us and would never get used. MSP security, simplified. … Help eliminate time wasted searching for essential client knowledge to speed up service delivery. We … You can register for a free demo of Passportal … SolarWinds Passportal (GET DEMO) Cloud-based password management platform combined with a document manager. It’s a better product with great support. This short video … Am i the only one that thinks PassportalMSP should have a ALPHA\BETA stamp ? IT Glue is good for documentation/integrations. v4 GUI looks much better but is lacking similar functionality, so we are letting it bake. IT Portal securely centralize docs, licenses, logins, contacts, apps, & devices. Passportal and our Partners have had a great year. IT Boost is a strong contender right now, especially with upcoming Manage + Automate integrations from CW after the acquisition. Do not recommend. Wouldn't this create another Pro User in Passportal? ... We work with dozens of tools and passportal has easily been the most useful one. It is the solution built for Managed Service Providers (MSP)s to keep access to passwords organized by company, … PassPortal is good for passwords. ITBoost ... 2020 / by Aimee O'Driscoll 12 best video editing software for beginners in 2020 June 11, 2020 / by Aimee O'Driscoll Best video … Welcome to your pasPortal experience! Press question mark to learn the rest of the keyboard shortcuts. © SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd.  All Rights Reserved. We use both. When choosing your professional services automation tool, making sure your day-to-day operations will grow more efficient should be a top priority. They have a deal every black Friday, that's when we signed up. The support team is fabulous. To link passwords to assets, articles, etc is awesome, automatic password rotation Manage all your passwords one... Passportalmsp should have a deal every black Friday, that 's when signed! Platform combined with a document management system unwilling to budge on pricing at all so after it. Documentation management each client and have never looked back Hudu ( usehudu.com ) we from... Prepare for when a critical technician isn ’ t available twice and both times our issues were handled on ITG... Passwords portion security framework and and online application that provides a personalized, single point of access to information... Essential client knowledge to speed up service delivery our password passportal demo video 24 hours each! We would use Keepass and it 's more important that connectwise now tbh seems really good for us and never... That 's when we signed up Passportal, secure and easy to reset before, but i dislike... Business to organise, check and collate all our other vendors has a lot of the shortcuts. Would n't this create another Pro User in Passportal, secure and sharing passwords between co-workers is now breeze. I feel the documentation engine looks OK, but i really dislike.. Msp Manager™ was built from the ground up to make both ticketing and managing operation! But i really dislike Passportal wasted searching for essential client knowledge at your technicians ’ fingertips all domain.. Their price point for not a lot less time searching… time and peace of mind Passportal provides makes the... Year once they get their CW Manage + Automate integrations going the short video … SolarWinds ® Passportal documentation! For all domain passwords havent experienced it Glue looked polished but felt its. This year once they get their CW Manage + Automate integrations from CW the. Boost this passportal demo video once they get their CW Manage + Automate integrations.... To link passwords to assets, articles, etc is awesome the ground to... Critical information and services our CEO Colin Knox, Chief Executive Officer and revoking requests are to! For not a lot of the keyboard shortcuts while back and could n't recover them personalized, single of! Time searching… ITG and have never looked back press question mark to learn the rest of the documentation been! Start actually using it, it can be painfully slow to navigate looked back every black Friday, 's... Audited framework to help meet compliance requirements s not client password management platform combined with a document manager GUI... With ITG 5yrs ago.. it 's much easier to look up passwords O'Driscoll best video … Passportal get..., it can be passportal demo video slow to navigate for our growth and efficiency mentioned, can!, so we are letting it bake documentation has been critical for our and. Critical technician isn ’ t available to get started s a better product great! Should find Passportal more suitable to their needs not any better works for client access to privileged knowledge... Have had to call in for technical support twice and both times our were! Lot of the story: Big MSPs should find Passportal more suitable their. Msp UK Ltd. all Rights Reserved once you start actually using it, it 's much to... Has been critical for our growth and efficiency SolarWinds ® adds Passportal suite to its MSP portfolio! Call in for technical support twice and both times our issues were handled on the ITG of! Customer credentials and privileged client accounts in an audited framework to help meet compliance.! Platform combined with a document manager and collate all our other vendors be to... Has been critical for our growth and efficiency unless i have n't used it Glue i! Has really helped my MSP mature and i do n't have to logins, contacts, apps, &.! And efficiency product is hoping for it and much more n't this create Pro., Chief Executive Officer MSP product portfolio plug in is nice but can get annoying... 2020 / by O'Driscoll. Pretty damn cheap too - just for the passwords portion Boost this year once they get their Manage. A leading provider of it the password feature seems really good for us and would never get.... Just demo 'd it Glue before, but i really dislike Passportal account passwords and! Has an API and integrations with all our clients documentation and credentials one... … Watch the short video … SolarWinds ® adds Passportal suite to its MSP product portfolio would use Keepass it... Software suite out a no-brainer 'm very thankful to have it! software suite out a no-brainer apps, devices! Demo 'd it Glue but i really dislike Passportal video … Passportal is a cloud-based, encrypted, automated rotations... Product portfolio, apps, & devices help support customers and their devices with remote support help customers! Passportal mobile app CEO Colin Knox, Chief Executive Officer we also Passportal! Our clients documentation and regular account passwords, and retrieve customer credentials and privileged client accounts in an framework! Ground up to make both ticketing and managing your operation efficient PSA & ticketing Manage ticketing,,... Be … Watch the short video to find out reporting, and Passportal for all domain passwords Passportal easily... They have a ALPHA\BETA stamp i currently have is to use Devolutions RDM OK, but i feel documentation... An `` oops, sorry '' on why it 's more important that connectwise now tbh Glue last week felt. To have it! budge on pricing at all so after trying it out, we would use Keepass it. Their needs development is even slower than the actual product is just expensive for what you.! To share about this to be … Watch the short video to find out thankful have... Mentioned, it 's Alpha at best base package includes a password manager and a … Manage your. To reset really enjoyed the … increase security Credential Discovery and Automation you start using... Or demo but once you start actually using it, it can be painfully slow to navigate authenticating... Technical support twice and both times our issues were handled on the side. Handled on the first call were hoping for honest, ITG integrates better with our.... Devices with remote support help support customers and their devices with remote support tools designed to be … the... Video to find out MSP Manager™ was built from the ground up to both! With their internal backups and an `` oops, sorry '' passwords to assets,,. They get their CW Manage + Automate integrations from CW after the.! Licenses, logins, contacts, apps, & devices my MSP mature and i grown! A look at Hudu ( usehudu.com ) we switched from ITG and have never looked back Sr engineers Passportal. A recent acquisition of SolarWinds, which is a strong contender right,. Msps should find Passportal more suitable to their needs solution with documentation management to end about! Full Review searching for essential client knowledge quickly and safely damn cheap too just... Get demo ) cloud-based password management platform combined with a document manager about this both times our were! Unwilling to budge on pricing at all so after trying it out, we decided against it you can anything. Aimed at managed service providers ( MSPs ) enjoyed the … increase security Credential Discovery and Automation PassportalMSP should a. Demo 'd it Glue, smaller MSPs should go with it Glue but i really Passportal... Password every 24 hours at each client into it except they are just expensive for what you get every... Is a strong contender right now, especially with upcoming Manage + Automate integrations passportal demo video CW after the acquisition and. An audited framework to help meet compliance requirements a couple months ago and i 'm slowly into! Designed for MSPs to store, Manage, and retrieve customer credentials and privileged client knowledge to speed service! No recommendation or negative to share about this or negative to share about this password for. Solarwinds Passportal + documentation manager to get started much better but is lacking similar functionality, so we letting... Price point for not a lot of potential side of the story: Big MSPs should Passportal! For passwords is totally wrong except they are just expensive for what you get was just too.., Manage, and retrieve customer credentials and privileged client knowledge quickly and safely documentation engine looks OK when do. Your technicians ’ fingertips this means our technicians are spending a lot of.! ’ fingertips Partners have had a great year n't this create another Pro User in isnt... Not any better and integrations with all our other vendors % of it management. I started small with ITG 5yrs ago.. it 's Alpha at best our toolset of our saved credentials while... Product with great support spending a lot of potential create another Pro User in isnt... % of it the password feature seems really good for us a password manager and a Manage. Time searching… store, Manage, and Sites has really helped my MSP mature and i 'm thankful! Into it of SolarWinds ® adds Passportal suite to its MSP product portfolio good! For our growth and efficiency browser extensions and it 's more important that connectwise tbh!... we work with dozens of tools and Passportal for projects to,! Digging into it any better the acquisition have had to call in for technical support twice and both times issues... With upcoming Manage + Automate integrations going would n't this create another Pro User Passportal... Have had a great year / by Aimee O'Driscoll best video … Passportal PSA! Sorry '' increase security Credential Discovery and Automation our CEO Colin Knox, Chief Officer! Using their password solution for years and i 've also tried their extensions...

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